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I Ward (Cincinnati, OH, US)
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I ordered 7 days ago. It was mail 2 days ago. I don't have my order yet, so it is safe to say I'm not satisfied with my purchase, as I do not have it. Thanks for the pointless survey. Be sure to bother me for more helpful input, because apparently my money wasn't enough! **** you, your company and your surveys.....

Hi I Ward.

Apologies for not meeting you expectations. As you've probably experienced with other vendors, supply chains are strained and there are some delays.

We checked on your order and you should be receiving it no later than Monday the 24th. Not sure if you needed the gear sooner.

As for the survey, thank you for the feedback. Surveys aren't for everyone, and we acknowledge this.

We appreciate you trying out DIA. Let us know if there's anything else we can help you with.

- DIA