ABOUT OUR GUARANTEE
We're positive you'll love your DIA gear and the empowering messaging each piece conveys. We hope that you are completely satisfied. That is why we completely guarantee all of our gear. If your gear prematurely fades, tears, has a misprint, or any other flaw, we will gladly replace it for free.
Simply email us at firstname.lastname@example.org and include your order number and the product you want replaced and we will make sure you're taken care of. We take care of our own, so buy with confidence. WE GOT YOUR SIX!
What do I need to take advantage of the DIA Guarantee?
You need to have your purchase order number found on your emailed receipt, along with the article you want to return or exchange.
Who do I contact to get the process started?
Simply email email@example.com and one of our veterans will get back to you within 2 business days.
What's covered under the DIA Guarantee?
We guarantee against premature color fading of the shirt or the print, premature rips and tears not caused by excessive wear and excessive shrinking, or manufacturing defects. In some cases, the shirts just don't fit right. We want you to be happy. In most cases we're happy to work with you outside of these "normal" situations. Just get ahold of us.
What if the article I purchased is no longer available?
Then we will replace it with an item of your choice of equal or lesser value.
What if my question isn't listed here?
Email one of our veterans at firstname.lastname@example.org and we will be sure to get back to you within 2 business days.