STORE POLICY / FAQS

WHAT IS YOUR EXCHANGE / RETURN POLICY?

Customer satisfaction is of the utmost importance to us. Unused / unworn items can be returned within 30 days of delivery. Returns / exchanges must include a copy of your receipt. If a product is defective, it will be exchanged for a new product at no additional charge. Refunds / exchanges are not guaranteed and are subject to our review of the returned product. Customers are responsible for return shipping. No returns or exchanges on discounted or sale items.

Ship returns / exchanges to:

DIA LLC
ATTN: RETURNS
11201 ED BROWN RD
CHARLOTTE, NC 28273

Please send all return / exchange questions to: support@diaeveryday.com

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards Visa, MasterCard, American Express and Discover as well as Apple Pay.

HOW SECURE IS THIS STORE?

Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.

DO YOU OFFER WHOLESALE PRICING?

Yes. If you would like a wholesale account, please contact us and include your business details in your message.

SHIPPING

HOW LONG WILL DELIVERY OF MY ORDER TAKE?

Domestic orders are typically delivered within 5-10 business days via USPS Priority Mail. We currently do not accept international orders or ship internationally.

Sometimes there is a delay for USPS tracking numbers to update. Your tracking number will be updated once your package reaches a USPS checkpoint. Please allow 2-3 business days to update.

DO YOU SHIP INTERNATIONALLY?

No. We currently do not ship internationally.

NEWSLETTER AND PROMOTIONS

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MORE QUESTIONS

If you have further questions, please feel free to contact us

Information updated on 01/01/2022